FAQ's
1. What is your return policy?
We offer a 30-day return for all products purchased on our website. If you are not satisfied with your purchase, please contact our service team for assistance2. How long does shipping take?
Shipping times vary depending on your location and the product have ordered. We aim to process and ship all orders within 2-3 business days. You will receive a number once your order has been shipped.
3. Do you offer shipping?
Yes, we do both domestic and international shipping to most. Shipping times and fees may vary depending on your location.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
5. Can I cancel my order?
If your order has not yet been shipped, you can cancel it by contacting our customer service team. If your order has already been shipped, you will need to follow our return policy.
6. How do I track my order?
You will receive a tracking number via email once your order has been shipped. You can use this tracking number to track your order on our website or on the carrier's website.
7. What if my product arrives damaged?
If your product arrives damaged, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.
8. Do you offer bulk discounts?
Yes, we offer bulk discounts for large orders. Please contact our sales team for more information.
9. Can I change my shipping address after I have placed my order?
If your order has not yet been shipped, you can contact our customer service team to change your shipping address. If your order has already been shipped, we cannot change the shipping address.
10. How do I contact customer service?
You can contact our customer service team by email, phone, or live chat. Our customer service hours are Monday-Friday, 9am-5pm EST.